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  1. Alexa Stanco
  2. FAQ

FAQ

Orders & Payments

  • Where can I find your products? How can I place an order?
  • Where is my order confirmation email?
  • Why is my payment failing?

Shipping

  • How can I track my order?
  • Where is my order? Has it been dispatched?
  • Where does Alexa Stanco ship from?
  • What can I do if I entered the wrong delivery address?
  • My order tracking is not updating

Returns / Refunds

  • Where is my refund?
  • What can I do if my product is faulty?
  • What can I do if I made a duplicate order?
  • What can I do if I made a duplicate order?
  • Can I cancel or change my order?
  • Can I return or exchange my order?
See all 7 articles