Alexa Stanco Support
FAQ
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Orders & Payments
- Where can I find your products? How can I place an order?
- Where is my order confirmation email?
- Why is my payment failing?
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Shipping
- How can I track my order?
- Where is my order? Has it been dispatched?
- Where does Alexa Stanco ship from?
- What can I do if I entered the wrong delivery address?
- My order tracking is not updating
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Returns / Refunds
- Where is my refund?
- What can I do if my product is faulty?
- What can I do if I made a duplicate order?
- What can I do if I made a duplicate order?
- Can I cancel or change my order?
- Can I return or exchange my order?
Still have questions?
We're happy to help with whatever questions you have! You can submit a customer support ticket here.